Dear WalMart,
Today I tried to make a purchase on your website. As part of the purchasing process I set up an online account but got stuck when I had to enter my password and found out I can only use a password up to 11 characters. Why is this? Wouldn't it be better for the overall security of your site and your customers if customers used longer, more complicated passwords? Sure I can see having a minimum number of characters; I can even see having a maximum number of characters, but 11? Why not 50 or 100? How about encouraging people to use pass-phrases rather than passwords? Wouldn't this be even better? More Secure? Reduce your risk?
BTW, your not alone. I have been on several other eCommerce sites that have this 11 character maximum. I would like to suggest that all eCommerce sites that request a user registration end the limitations on lengths of passwords and find a better way of processing and storing them.
Subscribe to:
Post Comments (Atom)
Did you get a response? Their Devs are fans of Spinal Tap.
ReplyDeleteNo response. I did receive my replica of Stonehenge today and it was much smaller than I imagined it to be!
ReplyDelete